The Colorado Department of Health Care Policy and Finance (HCPF) has commissioned a mode of data collection experiment to the determine the best way to conduct the survey of medicaid beneficiaries regarding their satisfaction with the help with the home services they receive. Three modes of data collection are being assessed: in-person, online and telephone interview. WYSAC was engaged to conduct the the telephone interviews on a random sample of Medicaid beneficiaries in Colorado. The survey instrument is based on the CAHPS® Home- and Community-Based Services Survey.